The Park Plaza Hotel Oakland Airport guarantees that every hotel reservation booked through the www.parkplazaoakland.com website is guaranteed to have the lowest rate publicly available on the Internet.

If you find a rate on another website lower than the best available Internet rate on the www.parkplazaoakland.com website, for the same room type and dates, payment requirements (e.g. full prepayment) and restrictions, we will match the rate from the alternate website.

You must do the following to claim our Best Available Rate Guarantee:
Book your reservation at  www.parkplazaoakland.com. Then contact the Park Plaza Hotel within 24 hours of booking your room and advise the Guest Services Agent of our Best Rate Guarantee.

Upon its verification of your claim, the Park Plaza Hotel will adjust your rate for the night(s) for which the lower rate was found.

Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.

Terms and conditions

Reservation must be made on www.parkplazaoakland.com.

Rate must be available to the general public and is not applicable to:  negotiated corporate, group and net rates.

• Opaque rates booked on an auction site where the consumer does not know the hotel being booked until confirmation. Examples of these types of sites are (but not limited to) Priceline and Hotwire.com.
• Package websites or wholesale websites where room rates are packaged with other travel components, such as air or rental cars. 
• Hotel package rates that include additional benefits including but not limited to: meals, parking, in room amenities, etc.. 
• Discount rates that are offered to select groups of individuals such as AARP, AAA rates and Government rates, etc. 
• The comparison rate on an alternate site must be found within 24 hours of booking or at the same time of booking. Each night will be considered individually when evaluating the comparison rate. 
• The matching rate will be taken from the lower rate found and verified on the other site. The lower rate must be available for booking at the time the notification is given to the Hotel.
• The guarantee does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, any other fees you may incur during your stay. 
• To avoid potential abuse and to enable us to honor our price-match guarantee, the acceptance of all requests is ultimately at the discretion of the Park Plaza Hotel, who will at all times act reasonably and in good faith. 
  
  Terms and conditions subject to change without notice.